Emergency Numbers

🚨 Emergency Numbers in Florence, Italy

In case of an emergency, dial the appropriate number below:

  • General Emergency (EU-wide): 112
  • State Police (Polizia di Stato): 113
  • Carabinieri (Military Police): 112
  • Fire Brigade (Vigili del Fuoco): 115
  • Ambulance/Medical Emergency: 118
  • Poison Control Center (Florence): +39 055 794 7819
  • Drugs and Toxic Exposure in Pregnancy: +39 055 794 6731
  • Abuse and Sexual Violence Support: +39 055 794 7493
  • Automobile Club d’Italia (Roadside Assistance): 803 116
  • Railway Police (Florence): +39 055 211 012
  • Traffic Police (Florence): +39 055 50681
Symbol used to visually indicate emergency medical information and resources for quick access on the Firenze Moms 4 Moms Emergency page.

Emergency Rooms (Pronto Soccorso) in Florence

Careggi University Hospital (Azienda Ospedaliero-Universitaria Careggi)

Careggi is the largest university hospital in Central Italy, offering comprehensive emergency and specialty care. It is accessible via Tram Line T1, with the “Careggi Ospedale” stop

Santa Maria Nuova Hospital (Ospedale di Santa Maria Nuova)

Santa Maria Nuova is the oldest hospital still active in Florence, offering a range of medical services, including an emergency department.

San Giovanni di Dio Hospital (Ospedale San Giovanni di Dio – Torregalli)

Also known as “Torregalli,” this hospital provides general medical services, including emergency care.

Santa Maria Annunziata Hospital (Ospedale Santa Maria Annunziata – Ponte a Niccheri)

Located in the southeastern suburbs of Florence, this hospital offers a full emergency department and various specialized services.

Meyer Children’s Hospital (Ospedale Pediatrico Meyer)

  • Address: Viale Pieraccini, 24, 50139 Florence
  • Phone: +39 055 56621
  • Website: www.meyer.it

Meyer is a specialized pediatric hospital offering a wide range of services for children, including emergency care.


🩺 Non-Urgent Medical Assistance

Guardia Medica (Continuity of Care Service)

For non-urgent medical issues when your general practitioner is unavailable (nights, weekends, holidays), you can contact the Guardia Medica.

This service is free of charge for those registered with the Servizio Sanitario Nazionale (SSN). It’s advisable to check with your local ASL (Azienda Sanitaria Locale) for the nearest Guardia Medica office.

Misericordia Clinics in Florence

The Misericordia offers walk-in medical services for both residents and tourists.

Servizio di Guardia Medica Turistica

  • Location: Ambulatorio di Vicolo degli Adimari, 1, 50122 Florence
  • Hours: Monday to Friday, 14:00 – 16:00
  • Services: General medical assistance for tourists

Servizio Medico Pediatrico

  • Location: Via del Sansovino, 176, 50142 Florence
  • Hours: Saturdays, Sundays, and Holidays (excluding Christmas, Saint Stefano, Easter, and Easter Monday)
    • Morning: 09:00 – 12:00
    • Afternoon: 15:00 – 18:00
  • Services: Pediatric medical assistance

Donatello Pronto Kids (Villa Donatello)

  • Address: Via Attilio Ragionieri 101, Sesto Fiorentino, Firenze
  • Phone: +39 055 50975
  • Hours:
    • Monday to Friday: 8:00 – 20:00
    • Saturday: 8:00 – 13:00
    • Sunday: Closed
  • Services: Pediatric urgent care, with specialist pediatricians and pediatric emergency services.
  • Website: Donatello Pronto Kids

Villa Donatello’s “Pronto Kids” offers pediatric urgent care services for your child, providing quick access to specialist pediatricians without requiring a hospital emergency visit.

Guardia Medica Turistica (Tourist Medical Service)

This service provides medical assistance specifically for tourists or non-residents visiting Tuscany, including Florence.

  • Service Availability: Typically from June to September (high tourist season).
  • Services Offered: General medical consultations, prescriptions, and treatment for minor illnesses and injuries.
  • Cost: Services typically require payment directly at the facility, with costs varying depending on the type of consultation or intervention.
  • How to Access:
    Visit the local Guardia Medica Turistica clinics available across Tuscany, including Florence.
  • Website: Guardia Medica Turistica

If you’re visiting Florence or hosting guests who need medical care outside regular doctor hours, the Guardia Medica Turistica is a convenient option for quick access to medical assistance during your stay.